Protocols are liberating structures that support equitable dialogue and collaborative work. In improvement science, there are lots of tools people can use. The tools are not enough. For this work to be transformative, we need structures that help us construct thinking and next steps together. The protocols below are designed to help teams understand the problem they want to address, build on bright spots in their system, and take action for improvement. Please use, adapt, and share!
Protocol Library
- All
- Build on bright spots
- Take action
- Understand the problem
Learn about the problem from a user’s perspective
To help a group engage in productive dialogue about data
Practice status interventions in real-time with help from colleagues
Better understand the process leading to a particular outcome
Bring people with diverse perspectives together to inform your understanding of the problem and take action.
Unpack the root causes contributing to a problem
Generate a shared “theory of action”
Connect with a colleague while discovering bright spots in your system to build on
Surface high leverage practices within your system
A convergent tool for dialogue that helps us determine which root causes are most important to address.
Capture learning from a Plan-Do-Study-Act cycle in a simplified format
